Strategic Operations in Action.

Continuous Feedback Enablement Framework

Performance Management • Talent Optimization • Learning Enablement
 

Overview:
Created a modern enablement framework to help managers and employees embrace ongoing feedback as a core part of the performance cycle. The framework was used to drive adoption of a new “Continuous Feedback” model across the enterprise.

Challenge:
Managers struggled to deliver feedback consistently and effectively outside of formal review cycles. There was a need for a simple, scalable approach that supported culture change.

Solution:
Developed a visual enablement framework that outlined key actions and behaviors for giving and receiving feedback. Supported rollout with communication resources, eLearning scripts, and manager guides emphasizing simplicity and psychological safety.

Impact:

• Improved adoption of continuous feedback practices across multiple business units

• Clarified expectations for employees and people leaders

• Enhanced alignment between performance and development conversations
  
  

Skills & Services:

Talent Optimization • Enablement Design • Communication Strategy • Framework Development